BUTTE COUNTY LIBRARY REFUND POLICY
At the time of payment for a lost item, the patron is given a receipt. This receipt is required to receive a refund. Upon approval of the Library Director, refunds for the purchase price (minus the $9.00 processing fee per item) can be issued within one year of the date of receipt.
Due to bookkeeping constraints, the library cannot issue refunds for less than $20.00.
Refund checks are processed through the Butte County Auditor-Controller.